PPP Contracts

SCHEDULE 5.11 - Quality Plan

Quality Regime

1 Infraco shall devise and implement a regime containing its quality assurance procedures ( the Quality Regime ).

2 Infraco's Quality Regime shall comply with the quality management system procedures contained in BS EN ISO 9001 ( as replaced, updated or amended from time to time ) or ISO 9002 ( as replaced, updated or amended from time to time ) using, as appropriate, the guidelines of ISO 9004 ( as replaced, updated or amended from time to time ).

Quality Plan

3 As part of its Quality Regime, Infraco shall prepare and maintain a plan summarising its quality assurance procedures ( the Quality Plan ) which shall form the basis of Infraco's reporting requirement to LUL.

4 The Quality Plan shall, as a minimum, provide a review of: (a) the structure and detail of the Quality Regime and its operation;

(b) the defined scope of the Quality Regime;

(c) the current accreditation certificate;

(d) the latest quality audit made in accordance with paragraph 8 of this Schedule; and

(e) the management reports required by the ISO 9000 ( as replaced, updated or amended from time to time ) series of standards.

5 Infraco shall prepare and submit a report on its Quality Plan to LUL every Contract Year.

Assessment and Inspection

6 Infraco shall undergo third party assessment to the requirements of BS EN ISO 9002 ( as replaced, updated or amended from time to time ) for its Quality Plan with a recognised body within ten (10) months of the Transfer Date. Full certification shall be achieved within fifteen (15) months of the Transfer Date. Thereafter, Infraco shall maintain certification by a national accreditation body for the remainder of the Contract Period.

7 In addition to any audit that LUL is entitled to undertake in accordance with clause 15 ( Audit ) of the Contract and Schedule 5.12 ( Audit ) of the Contract, LUL may require that an independent certifier examine the Quality Plan and supporting documentation including, but not limited to:
(a) data capture processes;

(b) record holding;

(c) management systems; and

(d) financial records;

and Infraco shall make all such documentation and other material related to the Contract available for inspection.

8 Without prejudice to the provisions of clause 22.1(c) ( Failure to Comply with Obligations ) of the Contract, LUL shall use reasonable endeavours to manage the number, scope, timing, duration and method of an audit carried out in accordance with paragraph 7 above so as to ensure that Infraco is not, without due cause, disrupted or delayed in the performance of its obligations under the Contract or otherwise.

Quality Audits

9 Infraco shall conduct quality assurance audits and formal reviews in accordance with the ISO 9000 ( as replaced, updated or amended from time to time ) series of documents.

PPP Contracts

Navigation

Elsewhere on tfl.gov.uk