Transport for LondonPPP Contracts
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SCHEDULE 5.11 - Quality Plan |
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Quality Regime |
| 1. Infraco shall devise and implement a regime containing its quality assurance procedures ( the Quality Regime ). |
| 2. Infraco's Quality Regime shall comply with the quality management system procedures contained in BS EN ISO 9001 ( as replaced, updated or amended from time to time ) or ISO 9002 ( as replaced, updated or amended from time to time ) using, as appropriate, the guidelines of ISO 9004 ( as replaced, updated or amended from time to time ). |
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Quality Plan |
| 3. As part of its Quality Regime, Infraco shall prepare and maintain a plan summarising its quality assurance procedures ( the Quality Plan ) which shall form the basis of Infraco's reporting requirement to LUL. |
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4. The Quality Plan shall, as a minimum, provide a review of: (b) the defined scope of the Quality Regime; (c) the current accreditation certificate; (d) the latest quality audit made in accordance with paragraph 8 of this Schedule; and (e) the management reports required by the ISO 9000 ( as replaced, updated or amended from time to time ) series of standards. |
| 5. Infraco shall prepare and submit a report on its Quality Plan to LUL every Contract Year. |
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Assessment and Inspection |
| 6. Infraco shall undergo third party assessment to the requirements of BS EN ISO 9002 ( as replaced, updated or amended from time to time ) for its Quality Plan with a recognised body within ten (10) months of the Transfer Date. Full certification shall be achieved within fifteen (15) months of the Transfer Date. Thereafter, Infraco shall maintain certification by a national accreditation body for the remainder of the Contract Period. |
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7. In addition to any audit that LUL is entitled to undertake in accordance with clause 15 ( Audit ) of the Contract and Schedule 5.12 ( Audit ) to the Contract, LUL may require that an independent certifier examine the Quality Plan and supporting documentation including, but not limited to: (a) data capture processes; (b) record holding; (c) management systems; and (d) financial records; and Infraco shall make all such documentation and other material related to the Contract available for inspection. |
| 8. Without prejudice to the provisions of clause 22.1(c) ( Failure to Comply with Obligations ) of the Contract, LUL shall use reasonable endeavours to manage the number, scope, timing, duration and method of an audit carried out in accordance with paragraph 7 above so as to ensure that Infraco is not, without due cause, disrupted or delayed in the performance of its obligations under the Contract or otherwise. |
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Quality Audits |
| 9. Infraco shall conduct quality assurance audits and formal reviews in accordance with the ISO 9000 ( as replaced, updated or amended from time to time ) series of documents. |
