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Schedule 2.2 - Line Specific Performance Measurements

APPENDIX 1 - Capability Matrix
Where the Capability Model Workbook in Appendix 5 of this Schedule 2.2 conflicts with this Appendix 1, the Capability Model Workbook shall take priority.

Appendix 1A - Journey Time Capability
This Appendix 1A gives details of the values of the Fixed Parameters used to calculate Journey Time Capability detailed in Part A of Schedule 1 of the Performance Measurement Code ( Journey Time Capability Calculations and Definitions ), for specific future years.

Values for both Infraco Measures and Fixed Parameters at the Transfer Date are set out in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this Schedule 2.2.

In the event Infraco delivers a Specified Line Upgrade after the Earliest Implementation Date but prior to the Latest Implementation Date, as set out in Appendix 5A to Schedule 2.1, the Fixed Parameters set out in paragraph 2 for the applicable Line Grouping shall apply with effect from the date the Specified Line Upgrade was delivered. The Fixed Parameters set out in paragraph 2 for each Line Grouping shall apply with effect from the applicable Latest Implementation Date regardless of whether or not Infraco has delivered the applicable Specified Line Upgrade.

The Specified Line Upgrade shall be considered to have been delivered by Infraco if the Journey Time Capability target score is met when Journey Time Capability is calculated using the set of Fixed Parameters associated with that Upgrade.

FIXED PARAMETER CHANGES

The following tables give the changes to the Fixed Parameter values that apply at the beginning of the Contract Years in which nominal enhancement occurs for each Line Grouping ( in paragraph 2 for each Line Grouping ) of each of the Fixed Parameters used in the calculation of Journey Time Capability for each Line Grouping.

Reference Numbers for Fixed Parameters at the Transfer Date and Fixed Parameters at the Transfer Date are set out in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this Schedule 2.2.

A. Jubilee Line Grouping

1: Reference Numbers for Fixed Parameters for the Line Upgrades with latest Implementation Dates 31st December 2009 and 7th  January 2012 The reference numbers for each Line Section ( i ), each Rolling Stock type ( j ) and each Train service ( k ) are the same as those used in relation to the Fixed Parameters at the Transfer Date for the Jubilee Line Grouping in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this Schedule 2.2.

2A: Fixed Parameters for the Line Upgrade with the latest Implementation Date 31st December 2009



RM(kp): Round-Trip Margin for each Train service ( k ) in each time band ( p )


Train service (k) reference number

Round-Trip Margin ( in minutes ) for time band where p = 1

Round-Trip Margin ( in minutes ) for time band where p = 2


1

24.74

24.74


2

23.10

23.10


3

25.21

25.21


FD(kp): Frequency ( FD ) of each Train service ( k ) in each time period ( p )


Train service (k) reference number

Frequency ( in Trains per hour ) (FD) of each Train service (k) where time band
p = 1

Frequency ( in Trains per hour ) (FD) of each Train service (k) where time band
p = 2


1

5.5

6.0


2

5.5

6.0


3

22

12.0


PPWT(p): Planned Platform Wait Time ( weighted ) ( PPWT ) for each time band ( p )


Planned Platform Wait Time where time band
p = 1

Planned Platform Wait Time where time band
p = 2


2.56

3.11


MG(p): Maximum recognised gain (MG) in actual frequency of Train Service for each time band (p) when compared to planned frequency of Train Service for the same time band (p) that will be rewarded under the PPP Contract


Time band
(p)

Maximum gain (MG)


1

2

5%

0%
MARGTH: Min H/way recovery margin at through platforms

MARGTE: Min H/way recovery margin at Termini


MARGTH

MARGTE


15

25


2B: Fixed Parameters for Line Upgrade with Latest Implementation date 31st December 2009

Changes to Fixed Parameters which shall come into effect at the same time as the Specified Line Upgrade with the Latest Implementation Date of 31 st December 2009 to be Delivered into Service:

a. The Stratford DUTYTE shall be reduced from 240 to 120 seconds

PROVIDED THAT :

(a) A supervisor booth shall be made Available on the Stratford Terminal Station platform for assistance with Train crew management; (b) Infraco shall make Available a centralised control functionality for the entire Jubilee Line at a single location; and (c) North Greenwich is retained as a Reversing Point and resignalled with best endeavours but without changes to the tunnel or track bed structure and reduce the number of conflicting movement restrictions in the area.

Dwell Times, ARDWELL and DEPDWELL, at Willesden Green Station shall be set to 35 seconds,

PROVIDED THAT :

Additional signalling capacity shall be provided on the northbound section between Kilburn to Kingsbury such that it allows a closer separation of Trains than is necessary for the Journey Time Capability Headway. The Run-out Run-in Time, RORIRB( b,j ) and RORIFB( b,j ) as defined in paragraph 3 of Schedule 2 of the Performance Measurement Code, for each Berth on this section shall not exceed 95 seconds. For the avoidance of doubt, the value used for the RORIFB( b,j ) estimate in the measurement of RORIFB( b,j ) shall be determined by the Infraco utilising good engineering judgement and this value is not constrained to the 95 second value.

2C: Fixed Parameter Changes that take place on 7th January 2012

Changes to Fixed Parameters ( Demand ) that take place on 7th January 2012 for the Jubilee Line:

LO(m): Maximum Inter-Station Customer Load recorded between two adjacent stations on particular Line Sections (i) for each time band period (m)

Maximum Inter-Station Customer Load recorded time period m=1 and Line Section i=3 Maximum Inter-Station Customer Load recorded time period m=2 and Line Section I=6 Maximum Inter-Station Customer Load recorded time period m=3 and Line Section I=3
36402 27102

40706

Boarding and Alighting At Stations at 7th January 2012 and beyond
TLOAD TBOARD TALITE
Station Number of passengers on Train as it arrives in platform during Peak Hours Number of passengers boarding per Train during Peak Hours Number of passengers alighting per Train during Peak Hours
Am peak WESTBOUND
West Ham 111.8 56.6 0.2
Canning Town 174.5 32.8 4.9
North Greenwich 205.4 34.9 13.0
Canary Wharf 229.8 38.1 117.6
Canada Water 141.8 65.0 4.0
Bermondsey 209.5 34.4 3.3
London Bridge 244 35.4 71.1
Southwark 204.4 27.7 19
Waterloo 214.1 109.4 33.0
Westminster 299.0 30.1 73.1
Green Park 250.8 49.2 59.3
Bond Street 239.5 11.4 103.9
Baker Street 136.9 30.5 44.0
St Johns Wood 121.8 1.2 29.2
Swiss Cottage 90.9 4.6 20.6
Finchley Road 73.1 5.4 23.6
West Hampstead 52.9 3.5 12.5
Kilburn 42.9 4.8 11.1
Willesden Green 36.3 9.3 6.6
Dollis Hill 52.3 5.4 8.2
Neasden 49.2 5.9 5.6
Wembley Park 49.5 12.3 27.6
Kingsbury 48.9 1.2 15.3
Queensbury 33.2 1.9 9.6
Canons Park 24.7 0.2 6.0
EASTBOUND
Canons Park 67.8 40.9 0.0
Queensbury 113.2 78.9 0.3
Kingsbury 200.4 69.4 0.6
Wembley Park 184.5 38.4 48.6
Neasden 173.1 47.5 5.8
Dollis Hill 219.4 60.9 7.9
Willesden Green 208.7 93.3 5.4
Kilburn 306.2 85.6 6.6
West Hampstead 393.9 87.1 11.6
Finchley Road 477.7 156.5 87.4
Swiss Cottage 553.7 45.1 11.5
St Johns Wood 591.0 33.5 9.2
Baker Street 618.1 78.5 95.4
Bond Street 599.3 53.9 145.0
Green Park 498.1 52.0 90.4
Westminster 455.5 97.3 129.1
Waterloo 419.3 101.1 51.8
Southwark 474.0 14.0 34.9
London Bridge 450.8 154.0 88.9
Bermondsey 523.0 6.6 11.8
Canada Water 517.3 96.3 14.1
Canary Wharf 608.5 5.5 463.8
North Greenwich 100.1 6.4 39.5
Canning Town 63.3 15.1 9.3
West Ham 69.8 3.0 12.2
Pm peak WESTBOUND
West Ham 42.8 50.1 0.2
Canning Town 48.0 29.0 4.3
North Greenwich 50.0 30.9 11.5
Canary Wharf 156.8 33.7 104.0
Canada Water 602.5 57.5 3.6
Bermondsey 589.7 30.4 2.9
London Bridge 600.0 31.3 62.9
Southwark 523.5 24.5 16.8
Waterloo 547.1 96.7 29.1
Westminster 424.0 26.6 64.6
Green Park 405.5 43.5 52.5
Bond Street 410.8 10.1 91.9
Baker Street 414.4 26.9 38.9
St Johns Wood 436.0 1.0 25.8
Swiss Cottage 407.9 4.0 18.2
Finchley Road 374.5 4.7 20.9
West Hampstead 316.3 3.1 11.1
Kilburn 263.6 4.2 9.8
Willesden Green 202.1 8.2 5.9
Dollis Hill 175.3 4.8 7.3
Neasden 142.2 5.2 5.0
Wembley Park 109.3 10.9 24.4
Kingsbury 214.0 1.1 13.6
Queensbury 153.0 1.7 8.5
Canons Park 81.6 0.2 5.3
EASTBOUND
Canons Park 19.2 7.9 0.0
Queensbury 27.9 12.3 1.8
Kingsbury 39.6 17.1 1.4
Wembley Park 38.0 28.6 7.0
Neasden 61.9 11.9 2.1
Dollis Hill 72.8 12.0 5.2
Willesden Green 60.3 17.3 4.8
Kilburn 74.1 24.0 4.8
West Hampstead 95.4 28.3 2.6
Finchley Road 123.9 35.4 11.8
Swiss Cottage 150.0 28.2 4.4
St Johns Wood 176.5 26.6 1.2
Baker Street 204.7 70.1 36.4
Bond Street 242.1 126.3 54.6
Green Park 321.7 54.7 64.4
Westminster 310.9 73.5 66.3
Waterloo 318.6 28.4 119.1
Southwark 218.1 12.8 24.6
London Bridge 205.1 52.9 27.3
Bermondsey 233.4 2.3 23.1
Canada Water 210.4 9.6 61.7
Canary Wharf 152.5 97.6 38.3
North Greenwich 218.5 37.4 47.8
Canning Town 206.9 7.4 34.8
West Ham 176.5 0.6 64.3
Inter Peak WESTBOUND
West Ham 40.1 15.6 2.4
Canning Town 54.0 10.1 3.7
North Greenwich 60.7 26.5 19.6
Canary Wharf 68.0 31.0 6.9
Canada Water 93.3 19.3 5.1
Bermondsey 108.1 12.7 1.8
London Bridge 119.5 41.3 26.7
Southwark 134.9 15.1 5.1
Waterloo 145.4 29.1 28.7
Westminster 145.9 31.0 43.4
Green Park 132.6 35.1 27.7
Bond Street 140.4 44.8 57.0
Baker Street 127.5 49.2 25.7
St Johns Wood 152.2 1.3 18.2
Swiss Cottage 134.7 1.1 16.6
Finchley Road 118.5 6.2 35.2
West Hampstead 88.0 0.6 15.4
Kilburn 72.5 3.5 18.4
Willesden Green 56.9 2.8 18.0
Dollis Hill 54.7 2.4 6.6
Neasden 50.3 2.1 14.7
Wembley Park 37.3 6.9 11.9
Kingsbury 48.1 1.9 19.1
Queensbury 30.1 0.1 10
Canons Park 19.8 0.0 7.1
EASTBOUND
Canons Park 18.7 9.7 0.0
Queensbury 28.8 14.2 1.2
Kingsbury 42.4 24.4 0.3
Wembley Park 45.2 16.4 7.9
Neasden 54.1 14.7 0.8
Dollis Hill 68.8 13.6 4.1
Willesden Green 59 25.6 1.8
Kilburn 84.1 24.7 3.6
West Hampstead 106.2 22.7 1.2
Finchley Road 128.8 48.9 14
Swiss Cottage 165.4 21.8 2.2
St Johns Wood 186.1 20.6 1.4
Baker Street 206.2 45.2 42.3
Bond Street 209.3 45.9 68.8
Green Park 185.4 30.5 55.1
Westminster 159.6 45.5 49.1
Waterloo 155.5 30.4 27.4
Southwark 158.7 4.8 14.4
London Bridge 148.7 41.7 40.0
Bermondsey 150.4 2.1 9.7
Canada Water 142.5 9.9 16.6
Canary Wharf 135.5 7.6 32
North Greenwich 109.9 8.1 68.3
Canning Town 46.8 6.1 8.1
West Ham 44.7 2.0 11

B. Northern line grouping

1: Reference Numbers for Fixed Parameters for the Line Upgrade with latest Implementation Date 7th January 2012 The reference numbers for each Line Section ( i ), each Rolling Stock type ( j ) and each Train service ( k ) are the same as those used in relation to the Fixed Parameters at the Transfer Date for the Northern Line Grouping in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this Schedule 2.2.

2: Fixed Parameters for the Line Upgrade with Latest Implementation Date 7th January 2012



RM(kp): Round-Trip Margin for each Train service ( k ) in each time band ( p )


Train service (k) reference number

Round-Trip Margin ( in minutes ) where time band p = 1

Round-Trip Margin ( in minutes ) where time band p = 2


1

2

3

4

5

6

7

8

17.62

17.06

15.75

18.71

19.11

18.02

16.66

17.80

17.62

17.06

15.75

18.71

19.11

18.02

16.66

17.80


FD(kp): Frequency ( FD ) of each Train service ( k ) in each time period ( p )


Train Service (k) reference number

Frequency ( in Trains per hour ) (FD) of each Train service (k) where p = 1

Frequency ( in Trains per hour ) (FD) of each Train service (k) where p = 1


1

2

3

4

5

6

7

8

9

10

4.2

8.3

0.0

12.5

6.2

4.2

8.3

6.2

0.0

0.0

6.0

7.5

4.5

12.0

6.0

0.0

0.0

0.0

0.0

0.0


PPWT(p): Planned Platform Wait Time ( weighted ) ( PPWT ) for each time band ( p )


Planned Platform Wait Time where time band
p = 1

Planned Platform Wait Time where time band
p = 2


3.40

4.27


MG(p): Maximum recognised gain (MG) in actual frequency of Train Service for each time band (p) when compared to planned frequency of Train Service for the same time band (p) that will be rewarded under the PPP Contract


Time band (p)

Maximum gain (MG)


1

5%


2

0%


X(z): the proportion of peak services at Reversing Location (z):


Reversing Point Reference Number

(z)

Location:

X(z): the proportion of peak services reversing at Reversing Location (z):


z=5

Kennington (CX)

0.66

C. Piccadilly line grouping

1: Reference Numbers for Fixed Parameters for the Line Upgrade with latest Implementation Date 11th October 2014 The reference numbers for each Line Section ( i ), each Rolling Stock type ( j ) and each Train service ( k ) are the same as those used in relation to the Fixed Parameters at the Transfer Date for the Piccadilly Line Grouping in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this schedule 2.2.

2A: Fixed Parameters Changes for the Line Upgrade with Latest Implementation Date 11th October 2014



RM(kp): Round-Trip Margin for each Train service ( k ) in each time band ( p )


Train service (k) reference number

Round-Trip Margin ( in minutes ) where time band p = 1

Round-Trip Margin ( in minutes ) where time band p = 2


1

2

3

4

5

6

23.67
22.64
25.87
26.50
24.23
32.04

23.67
22.64
25.87
26.50
24.23
32.04


FD(kp): Frequency ( FD ) of each Train service ( k ) in each time period ( p )


Train Service (k) reference number

Frequency ( in Trains per hour ) (FD) of each Train service (k) where p = 1

Frequency ( in Trains per hour ) (FD) of each Train service (k) where p = 1


1

2

3

4

5

6

16.5

6.7

0.0

0.0

4.9

4.9

13.5
3.4
3.4
6.7
0.0
0.0


PPWT(p): Planned Platform Wait Time ( weighted ) ( PPWT ) for each time band ( p )


Planned Platform Wait Time where time band
p = 1

Planned Platform Wait Time where time band
p = 2


2.50

2.95


MG(p): Maximum recognised gain (MG) in actual frequency of Train Service for each time band (p) when compared to planned frequency of Train Service for the same time band (p) that will be rewarded under the PPP Contract


Time band (p)

Maximum gain (MG)


1
2

5%
0%
2B: Fixed Parameters for Line Upgrade with Latest Implementation Date 11th October 2014
Changes to Fixed Parameters which shall come into effect at the same time as the Specified Line Upgrade with the Latest Implementation Date of 11 th October 2014 to be Delivered into Service:

The Arnos Grove DUTYTE will to be reduced from 240 to 120 seconds,

PROVIDED THAT:
  1. a supervisor booth shall be made Available on the Arnos Grove Station platform for assistance with Train crew management; and

  2. control and information systems have been upgraded to a level equivalent to the functionality provided by TIMIS.
Appendix 1B - Service Consistency and Service Control

The values at the Transfer Date of the Infraco Measures which are used in the formula to calculate Service Consistency and Service Control are set out in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this Schedule 2.2.

The values of each of the Infraco measures after Transfer Date shall be determined in accordance with Schedule 2 of the Performance Measurement Code ( Capability Testing and Measurement Procedures ).

The values of the Fixed Parameters used in the formula to calculate Service Consistency and Service Control are contained in the Capability Model Data in Appendix 5 ( Capability Model Workbook ) of this Schedule 2.2.

APPENDIX 2 - Train and Station Ambience Attribute Weights

Appendix 2A - Scope

Ambience of Trains and Stations shall be measured periodically, for each JNP Line, using: (a) a Mystery Shopping Survey which will record a score according to the relevant scoring criteria set out in Schedule 6 of the Performance Measurement Code; and

(b) the audit criteria and procedures set out in Schedule 7 of the Performance Measurement Code. The information shall be given on current performance and required improvements to performance, which shall be measured using a weighted average of several scores.

The table in Appendix 2B sets out the Train Ambience attributes and the weights applying to those attributes for each JNP Line.

The tables in Appendix 2C set out the Station Ambience attributes and the weights applying to those attributes for each JNP Line.
Appendix 2B - Train Ambience Attribute Weights

The table below sets out the Train Ambience attributes and the weights applying to those attributes for each JNP Line.
Train Ambience Attribute Weights
Appendix 2C - Station Ambience Attribute Weights

The tables below set out the Station Ambience attributes and the weights applying to those attributes for each Station on each JNP Line.
Station Ambience Attribute Weights

APPENDIX 3 - Train and Station Surveys

1. Train Surveys

The table below shows the minimum number of surveys of Train Ambience attributes for each Quarterly Period to be included in the MSS, as required in paragraph 5.2.2 of Section Two of the Performance Measurement Code.


JNP Line

Weekday

Weekend

Total




Peak

Off-peak





Jubilee

55

43

30

128


Northern

140

112

75

327


Piccadilly

104

99

75

278

2. Station Surveys

The table below shows the minimum number of surveys of Station Ambience attributes at each Station for each Quarterly Period to be included in the MSS, as required in paragraph 5.2.2 of Section Two of the Performance Measurement Code.


Monday - Friday

Weekend

Total


Peak

Off-peak


4

2

2

8

3. Additional Surveys In addition, the Stations in the tables below should receive additional full, interchange or Ticket Hall surveys, as indicated, in accordance with Paragraph 5.2.2(b) of Section Two of the Performance Measurement Code.

A. Jubilee Line



Station

Number of additional surveys


Full

Interchange

Ticket Hall


Finchley Road

-

8

-


Waterloo

-

8

4


Wembley Park

-

8

-

B. Northern Line



Station

Number of additional surveys


Full

Interchange

Ticket Hall


Camden Town

8

-

-


Euston

-

8


Stockwell

-

8

-


Tottenham Court Road

-

8

-

C. Piccadilly Line



Station

Number of additional surveys


Full

Interchange

Ticket Hall


Acton Town

-

8

-


Finsbury Park

-

8

-


Green Park

-

16

-


Knightsbridge

-

-

4


Leicester Square

-

8

-
APPENDIX 4 - Line Groupings

Journey Time Capability, Service Consistency and Service Control shall be calculated for each of the following Line Groupings: (a) Jubilee Line Grouping, which comprises all Line Sections of the Jubilee Line;

(b) Northern Line Grouping, which comprises all Line Sections of the Northern Line; and

(c) Piccadilly Line Grouping, which comprises all Line Sections of the Piccadilly Line.

APPENDIX 5 - Capability Model Workbook

1. Version 4.1 of the Capability Model Workbook, dated 15th March 2002 is contained on the CD-ROM in the attached pocket.

2. Guidance on the scope and functions of the Capability Model Workbook contained in this Appendix 5, is detailed within LUL's document entitled "A Guide to the Journey Time Capability Model Workbook".

3. From the Transfer Date, a copy of version 4.1 of the Capability Model Workbook will be held pursuant to the terms of the Escrow Agreement.

4. Any changes to the Capability Model shall only be made upon agreement of both parties, other than in accordance with the conditions as set out in paragraph 3.1.3 of Schedule 2 of the Performance Measurement Code.

5. Any subsequent version of the Capability Model Workbook shall be held pursuant to the Escrow Agreement.

APPENDIX 6 - Facilities and Fault Rectification Thresholds

The Facilities and Fault Rectification Thresholds for each Payment Period in each year shall be as follows:

Commencing on the start of the financial year:



Contract Year 		Period 11 2002/3
Period 12 2002/3- Period 10 2003/4 		Period 11
2003/4 		Period 11
2004/5 		Period 11
2005/6 		Period 1
2006/7 		Period 11
2006/7 		Period 11
2007/8-
Period 13
2007/8 		Period 1
2008/9

Facilities
Threshold 		10,320 9,030 7,320 7,020 6,920 7,120 6,830 6,540 7,536

Fault Rectification Threshold 		45,722 40,007 33,323 29,991 26,698

26,698

26,698

 20,034 20,034
Not withstanding the table above, from the earliest of either the Implementation date for the Jubilee Line Specified Line Upgrade ( as set out in Appendix 5A of Schedule 2.1 of the PPP Contract ), or the 14 th November 2009
Facilities Threshold 7,046
Fault Rectification Threshold 16,662
APPENDIX 7 - Nominal Line Speed Parameters

The table below sets out the Nominal Line Speed Parameters for each length of track for use in the formula to calculate the Excess Run Time ( described in Paragraph 4.3A of Section Two of the Performance Measurement Code ) for each JNP line.

Nominal Line Speed Parameters

APPENDIX 8

1 Pursuant to paragraph 1.4.3A of Part A of Schedule 2 of the Performance Measurement Code, Table 1 below sets out the LUL Line Sections to which paragraph 1.4.2 of Part A of Schedule 2 of the Performance Measurement Code shall not be applied.
2 Pursuant to paragraph 1.4.7 of Part A of Schedule 2 of the Performance Measurement Code, Table 2 below sets out the Railtrack Line Sections to which paragraph 1.4.2 of Part A of Schedule 2 of the Performance Measurement Code shall not be applied.

Table 1 - Line Sections - LUL



Line

Track Section


Piccadilly

Acton Town to Hanger Lane Junction


Piccadilly

Rayners Lane to Uxbridge


Metropolitan

Finchley Road to Wembley Park
Table 2 - Line Sections - Railtrack
NOT USED

CONTENTS OF SCHEDULE 2.2

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